Success = matched in PayHawk (any method) or reconciled.
Failure = rejected in PayHawk or likely duplicate.
Success rate = success ÷ (success + failure) — in-flight rows
(acquired, forwarding, forwarded, download-pending) are excluded from the math and shown as "—" when
nothing reached a terminal state yet. Unmatched-vendor emails are counted separately, not in the rate.
Unmatched vendor
Inbound invoice email with no registered vendor — map it in the review queue.